Why We Can't Get Things Done

UPCOMING! Tuesday I have a virtual seminar on OKRs! Sign up now to join me. We all have things we want. Maybe it’s a trip to Thailand or to go back to school. Yet it seems like year after year…

Places Make Us

My Keynote from Midwest UX is available. it is about how, as we make places, places make us back. We must be careful and caring as we design the new worlds people live in online.   Christina Wodtke — Places…

The Sunday Report

This week has mostly been about writing. I’m revising my book, and I needed a way to make my plot make sense. As I researched how to plot, I found a ton of great stuff! Enjoy! Writing Finds Firstly, Kurt…

How to Change the World in Four Simple Steps

The world is full of trouble. Racism, sexism, war, greed. You want to make things better, but it just feels overwhelming. What can you do? First remember you don’t need to fix it by yourself. If you do a small…

The Sunday Report

I’m going to try something new here, and round-up the cool stuff I found each week while doing some research for things I’m doing… First, cool article here HBR: How CEOs Became Takers, Not Makers “Given incentives to maximize shareholder…

The Extra-Chunky Internet

When I first read Malcolm Gladwell’s Ketchup Conundrum in 2004, I knew it was important to the work I do. I just didn’t know why until ten years later, when Apple’s itunes store changed the nature of how we design…

Never Take The Package Deal

If you have met Richard Saul Wurman, you have a Richard Saul Wurman story. Even 37 signals’s Jason Fried has a RSW story that changed his life.  The man is often a … jerk. But he has a way of…

Learning from MySpace

Originally published in The Journal of Information Architecture The joy of the city is its diversity. A great city has styles of buildings from many eras. It has architectural successes and failures. It sports buildings that have been adapted over the…