from since1968 :: Steve Krug Interview, upon being asked about so many quality websites coming from amateur enthusiasts rather than professionals:

"I'm afraid I'm not very big on calculating correlations between things. But it reminds me of a line from an underground comic called The Fabulous Furry Freak Brothers from back in the 1970's: "Dope will get you through times of no money better than money will get you through times of no dope." Having a small budget and someone on the project with clout who really cares about whether users have a good experience--which is often the case with an amateur site--will often get you much farther than a big budget and no one guiding the whole thing.
(On the other hand, while a big budget doesn't ensure usability, it doesn't preclude it, either. Rich people can get into heaven; it's just trickier.)"

In O'Reilly Network: Dial-Up Revelations [Dec. 20, 2002] Meg writes

"Lately I've grown lazy around the issue of page size and images. When designing something for a client or posting a picture to my own web site, I'd often think to myself, "everyone I know has a high-speed connection now-a-days" and with little more than a cursory glance at the file size, I'd post or design in happy, dial-upless oblivion.

Oh what a spoiled fool I'd become."

our world is not the world....

I'll put Coffee, Tea, or Should We Feel Your Pregnant Wife's Breasts Before Throwing You in a Cell at the Airport and Then Lying About Why We Put You There? by Nicholas Monahan in the "user centered design" category, because I don't have a "how to be a human being" category. But our first job is always to remember we are humans, interacting with other humans. Like the stanford prison experiment and the milgram expirament, this made me cry.