home | books | articles | gleanings | case studies | hire
other sites: widgetopia | blueprints for the web | metafooder


 
 





September 02, 2003


more netflix griping
Posted in :: Information Architecture ::

anthony morales is completely right. Netflix put lipstick on a pig.


I still love it though. Oh, Netflix, darling, hire an IA!

BTW, the submit sidebar addresses another Netflix annoyance.. because of button gravity I'm constantly hitting the update awaiting releases when i mean to hit update queue. sigh. not fixed in le redesign, btw.

Posted at 10:46 PM, September 02, 2003
permalink


submit this
Posted in :: Interface ::
I haven't done an excert from le book in a bit, but something just set me off, so let me drop this sidebar on ya...

"Submit Button Guidelines

Place the Submit button at the end of the form, at the bottom. There is a quirky user behavior called button gravity11 that causes users to scroll to the bottom of the form to find the Submit button, like a dropped apple heading toward the ground. Take advantage of this; place submit where people will look for it.

Tell people if they can’t back out. If this is the last button they have to push to buy the 1969 copy of Murder and the Married Virgin on Abe’s Rare Books site, for gosh sakes, warn them. If they are about to delete e-mail from those heady, premarriage dating days that they’ve been hiding on a private web mail account, warn them. Submitting a form should never be a horrible surprise. If you can’t provide an undo, let people know there is no turning back.

Give people a button. Many sites now use JavaScript to submit the form for you. You select an item from a drop-down list and you are whisked away to a page. This is bad news for a couple of reasons. A percentage of users turn off JavaScript because they consider it a security risk.12 It’s not a huge number, but it may be enough to cause trouble if you don’t provide a button. Also, as I stated earlier, many users “slip” on drop-down lists. Using JavaScript to autosubmit means that not only do you have to reselect your choice, you now have to hit the Back button first. Remove the submit button only after careful consideration of your audience.

Call it something other than “submit.” “Submit” is what the invading aliens say shortly before “Take me to your leader.” Label it with the function of the button. If it logs a user in, call it "Log In". If it registers a user, call it "Register". If it submits the credit card for a purchase, call it "Buy Now". Be literal.

11. Jared M. Spool et al., 1999, Web Site Usability: A Designer’s Guide, Morgan- Kaufmann Publishers, pp. 79–81.
12. Go ask your friendly neighborhood engineer about it. I bet she’s got JavaScript turned off as well.
"

Posted at 10:37 PM, September 02, 2003
permalink | 4 Comments


things I've been
Posted in :: Apropos of Nothing ::

In my day, I've been an

egreeter
hottie
carbonite
yahoo

just occured to me how funny it is, the naming of employees in our biz....

who have you been?

Posted at 10:30 PM, September 02, 2003
permalink | 5 Comments


walls are for thinking
Posted in :: Design ::

Beyond the Whiteboard makes me sad Rettig's wall ppt is no longer online.

But walls afford thinking well. And it's always good to buy the biggest whiteboard they offer, or perhaps whiteboard paint.

Posted at 07:39 AM, September 02, 2003
permalink | 1 Comments

 

home | books | articles | gleanings | case studies | hire
other sites: widgetopia | blueprints for the web | metafooder